Shipping & delivery

Where we deliver

We offer delivery within the United States where our licensing, destination laws and carrier services permit. Availability depends on the product and full delivery address. We do not ship alcohol to restricted destinations, PO boxes, APO/FPO addresses or outside the United States.

If your address has no available shipping option at checkout, we cannot currently accept a delivery order to that address. Contact us before ordering if you need help checking eligibility. We do not redirect restricted shipments to another address to bypass destination rules.

Shipping charges and taxes

Shipping is calculated at checkout based on the delivery address and order. The complete charge, including applicable taxes, is displayed before you pay. No free-shipping offer applies unless expressly displayed for your order.

Processing and transit

Standard order processing is 2 to 4 business days after successful payment and any required verification. Standard estimated carrier transit is 3 to 7 business days after dispatch. Business days exclude weekends and public holidays. The combined estimated delivery time is 5 to 11 business days.

These are estimates, not guaranteed dates. Weather, carrier interruptions and required age or address verification can cause delays. We will contact you if we cannot fulfill your order within the stated estimate, with an updated estimate and the option to cancel for a refund before dispatch.

Tracking and adult signature

We email tracking information after dispatch. The recipient must be 21 or older and show valid government-issued photo identification to the carrier. An adult signature is required. Alcohol cannot be left unattended. Please arrange for an eligible adult to receive the shipment.

Failed delivery and address changes

Contact us immediately to request an address change before dispatch. Changes after dispatch depend on carrier availability and destination eligibility. If delivery fails because no eligible adult is available or the address is incorrect, actual carrier return or redelivery charges may apply. Any additional charge will be disclosed before you agree to redelivery.

Lost, damaged or incorrect shipments

Contact info@tustinwineandspirits.com with your order number and details. Please keep the packaging and take photos if safe. We investigate with the carrier and offer an appropriate replacement or refund. See our returns policy.